I ordered Samurai Shodown VI from PA, with UPS shipping. I paid extra for the speed, and the ability to track it. I didn't get a tracking number in my "your package left our building" email, so I shot them an email about it. Their response:
Dear Dustin,
Thank you for contacting Play-Asia.com.
We regret that we cannot provide the tracking number in this circumstance
due to security reason. We have some bad experience from some customers
that they insist they have not received the parcel after changing the
delivery address by the tracking number. We suffer a certain amount of
loss from such cases. Please kindly trace your parcel through our online
tracking system. This tracking information is provided by UPS.
By the online UPS tracking, the parcel has arrived US. We believe that you
will receive the parcel in near future.
If you have any further questions, please do not hesitate to ask.
Best regards,
Joe
Play-Asia.com
What the fuck? So, because a couple assholes decide to cheat you out of money, I have to pay for it? What the fuck is that? I wouldn't have paid for the extra fucking shipping otherwise. Their tracking service is useless. Basically it says "K, uh, it left Hong Kong. It's probably there in America now."